Quick ticket option is disabled in sbb app

I cannot see the quick ticket option in my app anymore. Its disabled.

Hello Bani

Thank you for you query.

We are not aware of a malfunction at the moment. Please contact ticketshop@sbb.ch.

I wish you a nice day.

Kind regards,

AferditaH

AferditaH It’s the same for me too (and my boyfriend). We are from Lausanne.

Hello,

Quick tickets option in SBB application is not working for me too.
kind regards

AferditaH Hi! I have the same problem on my app. Had not been working for a few days.

AferditaH Have the same issue, also live in Lausanne

The same for me. I’m from Lausanne.

Thank you for your posts. We just received un update on this matter:

We are aware of the error and are working on a solution. This will be integrated into a new version at a later date.

You have the following options to buy the ticket via the SBB Mobile App:

1) Select a connection in the timetable and click on “Price/Purchase”.

2) Enter the starting point and destination in the “Tickets” tab without a comma.

Please excuse the inconvenience caused. I wish you all a happy Easter!

Kind regards,

EleonoraS