I purchased 4 Supersaver Tickets for the wrong date. I filled in the refund form but it leads to the content below. I don't know if I handed in the form successfully. And it is possible to change the date of the tickets? My order number is 532977341.Thank you. Content modified /content/internet/sbb/en/abos-billette/kaufmoeglichkeiten/formular-erstattungsantrag/formular-erstattungsantrag-sparangebote | Status | 200 | | Message | OK | | Location | [http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver](http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver) | | Parent Location | [http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request](http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request) | | Path | /content/internet/sbb/en/abos-billette/kaufmoeglichkeiten/formular-erstattungsantrag/formular-erstattungsantrag-sparangebote | | Referer | [https://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html](https://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html) | | ChangeLog | | [Go Back](https://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html) [Modified Resource](http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request/supersaver) [Parent of Modified Resource](http://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/refund-request)

refund/change date?

amberjune8

I purchased 4 Supersaver Tickets for the wrong date. I filled in the refund form but it leads to the content below. I don’t know if I handed in the form successfully. And it is possible to change the date of the tickets? My order number is 532977341.Thank you.

Content modified /content/internet/sbb/en/abos-billette/kaufmoeglichkeiten/formular-erstattungsantrag/formular-erstattungsantrag-sparangebote

Go Back

Modified Resource

Parent of Modified Resource

SamanthaAd

Hello amberjune8,

We will look into this matter and refund if applicable.

Please complete the refund form and send it together with the additionally purchased tickets. sbb-tickets.cc/en/refund

Conditions:

https://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/sales-channels/online/general-terms-and-conditions.html

Generally speaking, Online/Mobile Tickets may not be modified, exchanged or refunded.

Have a nice day

SamanthaAd

amberjune8

SamanthaAd

thanks for your reply. I have filled in the form and sent an email to ticketshop@sbb.ch. Please let me know if I can refund or change the date, thank you!