HYEYOON I booked the Venezia Mestre train from Interlaken West. But I want to change from Interlaken West to Brig by train. I want to get a refund on the train that goes to Venezia Mestre from the Brig. Please reply.
GiorgiaB Hello HYEYOON Thank you for your query. In this case I recommend you to call our Railservice on the following telephone number: 0041 848 44 66 88. Kind regards. GiorgiaB
HYEYOON GiorgiaB Thank you for your reply. I don’t speak English well. So let me know if there’s any other way besides calling. I want to cancel it completely and make a reservation again. Is it possible?
GiorgiaB Hello HYEYOON Alternatively you can send an email to ticketshop@sbb.ch. I wish you a nice afternoon Kind regards GiorgiaB