link Swiss half fare card to SBB mobile app

Sleaf

I am a non- EU resident having a Swiss half fare card issued by RailEurope valid for one month. I have the physical card in hand. However, when I try to upload the half fare card to my SBB mobile app, it asked for 10 digits customer number, which I can’t find on the half fare card. The Swiss fare card only shows a CIV no which is 9 digits followed by “*A”. There is REA number too. May I know how I shall link my Swiss half fare card to the SBB mobile app? Thanks

ManuelaPf

Hello Sleaf

The deposit of the Half-Fare travelcard is only possible with a SwissPass card (red plastic card). The Swiss Half Fare Card cannot be deposited in the app.

You can change the reduction under “My Settings” > “Travelers” or in the step “Ticket Option”. Please click on “Edit travelers” (see attachment).

The reduced price is not automatically calculated even if the SwissPass is registered in the app SBB Mobile.

Kind regards
ManuelaPf

AngelaL

ManuelaPf

Dear Manuela Pf,

i would like to deposit my Half fare card for 2.5 months months. What is the procedure and how much should I pay for it? Would I get extended the validity of my half care card for 2.5 months?

Thabk you in advance for your support,

best regards,

Angela L

AferditaH

Hello AngelaL

Thank you for your query.

The Half Fare Card cannot be deposited. This is only possible for the general subscription.

I wish you a nice day.

Kind regards,

AferditaS

RichyD

I just bought the swiss half fare card for the 4 of us and I’m wondering how I can add this to the SBB mobile app. I saw discussions from years ago that this is not possible and I’m wondering if this is changed. In a very old post from 2019 it said to go to settings in the app however the app that I have “Settings” does not appear. I’d rather have it on the app as opposed to a URC screenshot in my photos on my phone.

Also on the Sbb.CH website, once I’m logged in, there’s no option to display half fare prices. It only displays full price. Any help would be appreciated.

Rich