HelloKitty Hi, I purchased a ticket from the wrong departure location to Vevey for 03.02. Can I request for a refund or exchange for a ticket with the right departure location? Thank you!
NicolasK Hi HelloKitty Thank you for your request. Unfortunately, you are not in the right place for your request. Please contact our Railservice directly (+41 848 44 66 88), my colleagues will be able to help you. You will find more information about this here: https://sbb-tickets.cc/en/business-customers/businesstravel/questions/refunds.html. Best regards NicolasK