az00486 Hello~ This is Ms. Baek hakyung, the booking agent. I have to pick the wrong date and refund it. What should I do? Please reply. Thank you~
ValerieS Hello az00486 For a ticket refund you can buy a new ticket for the right date and send us a e-mail to ticketshop@sbb.ch Please tell us in the mail with both ordernumbers. Have a nice day. Greetings, ValerieS