LEEYUNHEE Hello. I made two payments by mistake. So please cancel the first one ticket. Bestellnummer: 429122386 (CHF 52.00 ) also, i can’t see my order in APP.
BrendaD Hello LEEYUNHEE, Please use the following refund request form: https://sbb-tickets.cc/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html Regards, BrendaD