not displayed tickets in the SBB mobile app

singer6618

I bought two tickets online from Luzern to the Milano Centrale.

However I can`t see my tickets in the SBB mobile app.

How can I see my tickets in the SBB mobile app?

Perhaps after a few days, can I see my tickets in the SBB mobile app?

Please check and reply.

SandraI

It’s currently not possible to display tickets for international journeys in the SBB mobile app. Please print out your ticket.

Kind regards
SandraI

AJMONO

I had a similar problem. A ticket i bought from Wil SG to Zurich HB will not show in the Mobile App, but on Apple Wallet. I have the Developer Beta of iOS 12 installed on my phone. Maybe there is a bug with it. I made screenshots, if nessecary.

SandraI

Hi AJMONO

I recommend you to send your screenshots to ticketshop@sbb.ch, so we can analyze the problem.

Thank you for your effort.

Kind regards
SandraI