I purchased my ticket, but I didn't get an email.

I bought a ticket as a non-member.

However, the ticket did not come by email and the payment by credit card was approved.

Please check it.

Interlaken West - Milano Centrale
Via Spiez
Tue, 10.04.18, 07:33 - 10:37 Hour

Hyunbong Shin 29-02-1984

Minyoung Park 24-11-1989

In order to check if your purchase was approved kindly write an e-mail to: ticketshop@sbb.ch

Please let them know the following information:

-E-Mail adress

-first 6 and last 4 digits of the credit card used for the purchase

-traveldate

Greetings, ValerieS