Hello i’m (SBB Admin: PII redacted. Please do NOT post any personal details, including customer, order or ticket numbers. Reason: SBB Community is a public forum).
I’d like to ask about cancellation.
I purchased individual 4 tickets Paris Gare de Lyon - Luzern for Monday, 1. Jan.2024.
But unfortunately, my schedule has changed.
So if it possible, could i get a refund?
Our order number (Lyon-Basel): UAOMPZ
and, Order number(Basel-Luzern) is (SBB Admin: PII redacted. Please do NOT post any personal details, including customer, order or ticket numbers. Reason: SBB Community is a public forum).
I know that is absolutely my fault, but i cannot asleep because of this problem.
I hope you positive reply🙂
Have a great day!