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Refund status

Hello, my reference number is CS006545470. I would like to get an update on my refund request for a duplicate ticket bought. Many thanks Lenka

The SBB Community is unable to assist, as we do not treat requests involving personal information. You have to contact the SBB Contact Center.

Please call +41 51 225 78 56 (24/7, waiting times may occur) for further information.

As a general saying, refund payments can take multiple days.

Kind regards,
Roland