Seungpyo Hello. I made a reservation Day saver Pass for two guests. May 30: 61Fr, 61Fr June 4: 70Fr, 70Fr The total number of tickets is 4, but in this case, do I have to pay the price of 40Fr to get a refund? I’d appreciate your help.
GiuseppeL Why do we require a deductible? Refunds are not free, after all, they always involve costs for returns and post-processing. For this reason, we do not reimburse any excess. The fee of 10 francs covers our workload.More information about your refund is available here.Kind regards GiuseppeL