mellyndc Hi, We initially purchased a Point to Point ticket from Geneva Airport to Wilderswil but our plans have changed. We now wish to go from Zurich Airport to Wilderswil. Is refund allowed?
RolandP Hello mellyndc Yes, a regular point-to-point can be cancelled and is refundable. You can find the refund request form here: https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/refund-form.html A CHF 10 admin fee is deducted per refund request. More information on the refund here: https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html Kind regards, Roland