1. My client number error requires a new client number. What should I do? 2. I need a train ticket (2 tickets) from Milan Central Station to Brig on June 23rd, but I can't make a reservation on the trainline or the trenitalia app, is there something wrong with the train line?

Hello @"Gaissiediwh63"#p81506 1. As a tourist, you do not have a client number; the latter is required for residents only. Simply create a user account at sbb.ch/en if you want to purchase tickets as a registered user instead of a guest: https://sbb-tickets.cc/de/angebote/swisspass-karte/register/2?lang=en 2. Due to construction works, the train line between Arona and Stresa is completely closed from 09 June through 08 September 2024. There will be rail replacement buses, resulting in a longer journey and far less capacity. I would not travel that line during the summer; alternatively, you could travel Milan - Lugano - Locarno - Domodossola - Brig. Or, Milan-Zurich-Bern-Brig. Kind regards, Roland

my client number & need tickets

Gaissiediwh63

My client number error requires a new client number. What should I do?
I need a train ticket (2 tickets) from Milan Central Station to Brig on June 23rd, but I can’t make a reservation on the trainline or the trenitalia app, is there something wrong with the train line?

RolandP

Hello Gaissiediwh63

As a tourist, you do not have a client number; the latter is required for residents only. Simply create a user account at sbb.ch/en if you want to purchase tickets as a registered user instead of a guest:

https://sbb-tickets.cc/de/angebote/swisspass-karte/register/2?lang=en

Due to construction works, the train line between Arona and Stresa is completely closed from 09 June through 08 September 2024. There will be rail replacement buses, resulting in a longer journey and far less capacity. I would not travel that line during the summer; alternatively, you could travel Milan - Lugano - Locarno - Domodossola - Brig. Or, Milan-Zurich-Bern-Brig.

Kind regards,
Roland