humble_pen Hi, I bought the flex option for swiss travel pass. i need to cancel my booking. will i get back the fee i paid for the flex plan?
RolandP Hello humble_pen Yes, you can cancel it, you will pay a cancellation fee of CHF 10. If you have bought it with SBB, you can use this refund request form. I have already preselected the refund reason for you: https://sbb-tickets.cc/de/hilfe-und-kontakt/erstattung-entschaedigung/rueckerstattung/erstattungsformular.html?stepId=3.1 If you have purchased it with another agency, please call the agency. Kind regards, Roland