Ckaudewhe31 Left one backpack while getting off at Grindelwald terminal, I informed about the same at Grindelwald terminal within 5 mins , also filed lost report , but nothing till yet , team need your support to find my backpack !! !
SvenjaV Good morning. On the basis of the incoming found property reports or found objects, you will be informed after 4 and 10 days on the status of your lost property report by e-mail. You may find further information at https://sbb-tickets.cc/en/help-and-contact.html?b#accordion-6 I wish you good luck! Regards SvenjaV
Ckaudewhe31 Dear Team , I got an email from Vanessa de Jesus Swiss Federal Railways SBB Central Lost & Found The request is to pay CHF 250, but as per website the changes are CHF 50. Please confirm is the email is not a spam.
RolandP Hello Ckaudewhe31 To confirm the authenticity of the e-mail, please contact SBB by calling the SBB Contact Center: +41 51 225 56 78 (24/7, waiting times may occur). Or contact SBB using the contact form: https://sbb-tickets.cc/en/help-and-contact/customer-service/praise-comments/claims-complaints.html For security reasons, information involving personal data is not shared on this platform. Furthermore, information on employees cannot be given. Kind regards, Roland
