hello
I purchased a point to point ticket, but in order to purchase a cheaper super saver ticket, I made a duplicate reservation for the same destination as the point to point section and received a refund for the previously purchased point to point section ticket.
However, when I first made a point-to-point ticket reservation, I paid a fee of 5CHF to reserve my seat. Since refunds are not possible, is there a way to refund or change my seat reservation for the changed train? I purchased a total of 4 pieces.
<Information>
- Existing point to point train: basel sbb > interaken west (ICE371 7/7/2024 17:56-19:52)
- Repurchase: basel sbb > interaken west (IC1083 7/7/2024 18:28-20:22)
Answers I’ll wait 🙂
thank you!