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Half Fare Plus

Florian81

I found today that advance tickets cannot be bought with Half Fare Plus if the subscription is not valid yet (at the moment of purchase), but will be valid at the date of travel.
I am pretty sure Half Fare, for example, or GA allows this.
Where is the logic SBB? Can somebody change this? Complaint submitted.

cassie2698bratt

Florian81 MaryKayInTouch I found today that advance tickets cannot be bought with Half Fare Plus if the subscription is not valid yet (at the moment of purchase), but will be valid at the date of travel.
I am pretty sure Half Fare, for example, or GA allows this.
Where is the logic SBB? Can somebody change this? Complaint submitted.

Hello,

It’s inconsistent that half fare plus doesn’t allow advance purchase with a soon-to-be-valid subscription, while other options like Half Fare and GA do. This lack of flexibility is frustrating. You’ve rightly submitted a complaint and hopefully SBB will consider revising their policy for half fare plus.

RedBaron

The logic is that the Half Fare Plus is just a prepaid CREDIT (for buying tickets), NOT a TICKET/PASS itself in the sense of some entitlement for using public transportation.

Therefore, the date chosen as first day of the HT+ subscription is when you can start BUYING tickets, the travel date mentioned on them is irrelevant. Also, no ticket inspector will ever want to see your HT+, as (s)he couldn’t care less about how you bought your ticket(s).

On the other hand, 1 day before the subscription expiration if there’s still some credit left, it will allow you to still buy tickets (such as e.g. Saver Day Passes) for a travel date which is several weeks or months in the future!

(I’m not from SBB btw, just a customer)

Florian81

Ok, this seems reasonable, on the last day of validity of HT+ I would be able to spend the credit left for future travels when HT+ is not valid anymore.

I would appreciate more to have consistency across Half-fare, GA, Half-fare-plus.