Llajausheequ72 I had to cancel my travel plans due to a death in the family. How do I get a refund for the travel pass fees for my husband and I . The travel pass has not been used yet?
Toasti_Mosti Llajausheequ72 Provide evidence to the sbb contact center. Call for further assistance following Number 0848 446 688
RolandP Hello Llajausheequ72 I am sorry to hear about the loss. You may find the refund request form for tickets for Switzerland here: https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/refund-form.html?stepId=1.1 Best wishes, Roland