Cowboycork A $54 credit showed up in my cc account with no explanation. I’m concerned that one of my tickets has been cancelled. How do I find out what this was for?
Danhiel Cowboycork Hello You call the Contact Center of the SBB: 0848 44 66 88 (24/7, waiting times may occur) From a foreign country the number is: +41 51 225 78 56
Cowboycork Thanks! Any chance they have an 800 number from the US? (Overseas calls are not included in my phone plan).
Danhiel Cowboycork No such number exists. You could open a claim here, but give more informations to identify the problem, for example what ticket did you buy for this amount, if you buy it as guest or if you have an account: https://sbb-tickets.cc/en/help-and-contact/customer-service/praise-comments/reklamation.html