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24/9/3 Basel->Berne Ticket Refund (HEEJUNG KIM/ NO. •••••••••••••)

Shoumoachief37

PASSENGER : HEEJUNGKIM
Hi I want to get a refund for ticket number ••••••••••••• from Basel to Bern.
Is there any way? I didn’t know because it’s my first trip to Switzerland. Can you help me??

RolandP

Hello Shoumoachief37

Welcome to the SBB Community.
Please kindly note, we are a customer support forum run by volunteers; we are not the SBB Customer Service. We cannot handle your request.

Whether your ticket is eligible for a refund, you can obtain from here:

https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html

Please do not post any ticket information on a publicly available website, for privacy and security reasons. Your ticket information has been masked for that purpose.

Kind regards,
Roland