Hello. I booked two trips last week, but the names were entered incorrectly. For example, if the name is AB, it was entered as BA. Fortunately, the family name was written correctly. - Frankfrut to Interlaken West - Spiez to Paris Since I'm not a Swiss citizen, the only way to verify my identity is with my passport. Could this cause any issues with my travel? Do I need to cancel the booked trips and pay again?

@"RolandP"#p107291 Thanks a lot for your reply. Very helpful me.

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Incorrect Name Order on Travel Bookings

Joonsoo

Hello.

I booked two trips last week, but the names were entered incorrectly.
For example, if the name is AB, it was entered as BA. Fortunately, the family name was written correctly.

Frankfrut to Interlaken West
Spiez to Paris

Since I’m not a Swiss citizen, the only way to verify my identity is with my passport.
Could this cause any issues with my travel?
Do I need to cancel the booked trips and pay again?

RolandP

Hello Joonsoo

This is not an issue as long as the names on the ticket are also available in your passport.

A similar question was just answered here:
https://community.sbb-tickets.cc/d/31141-name-sequence-wrong-and-date-of-birth-slightly-wrong/2

Kind regards,
Roland

Joonsoo

RolandP
Thanks a lot for your reply. Very helpful me.