Swiss Travel Pass PDF with a QR code

Megoawue76

Good day.🙂
Does anyone know what is the SBB customer service email address?
Thanks.
Chee

RolandP

There is none.
What is your question, we might be able to help.

Kind regards,
Roland

Megoawue76

@RolandP P"#p111748
Hey Roland,

Thanks, actually, I would like to find out that,I bought the Swiss Travel Pass online, do I need to visit SBB office at the Zurich airport to collect the pass when I arrive at the airport?

Thanks for your kind help.
Chee

RolandP

Hello Megoawue76

Is it a Swiss Travel Pass with continous validity?

No, as you should have got it as a PDF document with a QR code, valid together with your physical passport.

The Swiss Travel Pass you can either print it or have it digitally on your device.

Kind regards,
Roland

Megoawue76

Yes the Swiss Travel Pass.

Okay I already saved the off file. I thought I need to visit SBB office to get the actual ticket.

Thank you so much fir your hep, really appreciated Roland. 🙂

RolandP

Hellon@“Megoawue76”#p111756

Great!

Let us know if you need more help.

Kind regards,
Roland

Megoawue76

Definitely Roland, I will. I’m just planning my trip…

May I know that where are you from?

RolandP

Hello Megoawue76

All Super Users in this forum are Swiss residents and avid public transit users.

I do leave near Lucerne.

Kind regards,
Roland

Megoawue76

RolandP

HeidiAnnS

I’d like to add on to this topic - how to I get it to upload into my SBB app? I recently purchased the Swiss Flex Pass.

RolandP

Hello HeidiAnnS

The answer is not different: it is impossible.

The Flex Pass is fully digital once you have activated a day.

https://www.activateyourpass.com/

Kind regards,
Roland

HeidiAnnS

Thank you for your reply. It was feeling impossible. Glad it wasn’t only me.

Megoawue76

Thank you so much Roland,really appreciated for your help.
I’m going to Lucerne for a day trip too. 🙂