Invoices/tickets no longer visible in the Orders

Dear Support,
I am not able to see/download the tickets from 4th, 5th and 21st of November. Can you please advise?
Thanks,
Regards,

Welcome to the SBB Community.
We are a customer support platform run by volunteers and not the SBB customer service.

We are unable to help as we do not have access to your customer data.

Please get in touch with the SBB Contact Center, phone: +41 51 225 78 56 (24/7, waiting times may occur) or use the SBB contact form:

Kindly note: Written replies may take multiple days due to the festive season.

Kind regards,
Roland

Thank you RolandP, the link for the SBB contact form helped. Best Regards,