Gramiesteu65 I paid my bill in November 2024 for 2025 But i got information that sbb didn’t received this money but from my post konto showing it delivered. Where is my money I don’t know. It is out of my Konto but sbb did not have
RolandP Hello Gramiesteu65 As a customer support page run by volunteers, we are unable to help. Please call SBB: 0848 44 66 88 (CHF 0.08/min., 24/7, waiting times may be possible). Or use the SwissPass chat (at the very bottom of this linked page): https://sbb-tickets.cc/de/hilfe-und-kontakt/produkte-services/swisspass.html#anchor4 Kind regards, Roland