This is i got mail . I didn’t receive.. any money back. Now I want to buy same ticket. How can I get my money back?
Good Afternoon Mr Aravinth
We have received your request CS010204496.
If the conditions for a refund are met, we will credit the amount to the payment method used to make the purchase. We will not send you any further notice. In other cases, we will send you an e-mail notifying you that your refund request could not be considered. Please note that the processing time can take up to 15 days.
Kind regards
Your SBB