Liao Chien Hung I put the wrong name on my ticket, I already change my name to the right one, but the previous ticket still using the wrong name, is there anyone can help me?
RolandP Hello Liao Chien Hung Firstly, welcome to the SBB Community. We are a customer support forum run by volunteers, not the SBB Customer Service itself. Already issued tickets cannot be amended. What is the issue with your name? Kind regards, Roland
Liao Chien Hung IF The SBB service center can send me the same ticket again the problem will be solved. please give the service mail, or any way to help, thank you all.
RolandP Hello Liao Chien Hung This is not a problem and your ticket is still valid. A ticket can have up to three typos, provided the person is still recognisable as such and all other personal data is correct. Kind regards, Roland