Subject: Assistance Required – Missing Fine Payment Details
Dear SBB Customer Service,
I recently received a fine related to a train/tram journey in Zurich, but I am unable to locate the correct letter that provides the exact payment details, including the amount, reference number, and payment instructions. Would be great If i could pay online!?
Could you please assist me in retrieving this information? If needed, I can provide any personal details or journey specifics to help locate my case in your system.
I appreciate your help and look forward to your response.
Best regards,
Keita Bloma.