Wrong First Name for Co passenger

Sienethu33

I accidentally have my first name copied for my co-passenger. Last name and DOB are accurate. Do I need to worry about changing the first name to accurate passenger on our Swiss family pass?

Thanks!
Huma

RolandP

Hello Sienethu33

Welcome to the SBB Community.

Yes, such a ticket is not valid.

What kind of ticket is it?

Kind regards,
Roland

Sienethu33

Swiss Family card.

How do I fix that?

Thanks

RolandP

Hello Sienethu33

Please see a station office upon arrival in Switzerland.

Kind regards,
Roland

Sienethu33

This is the official response I got.

For national (Swiss) tickets, small typing errors are generally understood and permissible.

If the error is minor, you can simply present a valid ID during ticket inspection without needing to change the ticket.

Therefore, if the first name error is not significant, you do not need to change it.

RolandP

Hello Sienethu33

Yes, their reply is correct, although not very specific. In fact, the same rules do apply as for flight ticket bookings.

The name can contain up to three typos. For example Emmma instead of Emma.

However, from what I have understood, in your case the first name is completely wrong (yours instead of the child’s one) and it can be understood as another person, for example the ticket could be for the child’s sibling or twin. Thus, it is definitely not a minor error.

Emma Walker, DOB 01.01.2012 is not the same person as Emilie Walker, DOB 01.01.2012.

Nicknames are also not accepted.

Working as a ticket inspector, I suggest you to go to the station to request a new family card - very simple. It is free of charge and you will avoid later discussions on the train and possible surcharges.

I leave it up to you, how you decide.

Kind regards,
Roland