Update the address

Luuu214

Hello ,
I would like to update my address details due to I haven’t received my Swiss pass card yet in my current address as it isn’t my name in it. It’s my landlady name. How can I make sure I receive my card??

Thank ypu for your help in advance
Lucia

Danhiel

Hello Luuu214

You can update your address with this link, add an “Address Addition” with the name of your landlady:

https://sbb-tickets.cc/de/angebote/swisspass-karte/kunde/profile

If you didn’t receive the card due to this incomplete address, I suggest to call the SBB Contact Center:

Tel. 0848 44 66 88
(CHF 0.08/min.)
(available 24/7)

Kind regards
Danhiel