Help with SwissPass identity verification – No Swiss phone number

Vuekoambeex70

My wife and I are planning a trip to Switzerland this August and would like to purchase the 6-day Swiss Travel Pass in advance.

We were both able to register on the SwissPass website, but I am unable to complete the identity verification step because I do not have a Swiss mobile number, which seems to be required to receive the verification code.

Has anyone been in a similar situation or knows if there are alternative ways to complete the verification for travelers without a Swiss phone?

Here are our account details in case it helps:

My account and wife (still pending verification)
I would really appreciate any advice or help from the community or moderators. Thank you in advance! 🙏

Best regards,
Leonardo

RolandP

Hello Vuekoambeex70

You are about to register as a resident, not as a tourist. The SwissPass is for residents, the Swiss Travel Pass is for tourists.

When you create an account, select ‘no customer number’, and simply create an account using your e-mail and a password. As a tourist, you do not get a customer number.

Kind regards,
Roland

RedBaron

Vuekoambeex70
See also:
https://community.sbb-tickets.cc/blog/35831-swiss-half-fare-card-how-to-buy-and-details