How to link co-passenger’s Swiss travel pass into my SBB mobile app?

Ckoochoosheawh14

I login SBB to buy 2 Swiss travel passes for me and my husband. And I received email with 2 QR codes.
SBB is able to link my Swiss travel pass into my mobile app.
I then add my husband as co-passenger in my sBB app.
How do I link his Swiss travel pass into my sBB app ?

RolandP

Hello Ckoochoosheawh14

You can view your husband’s STP when swiping yours to the left.

Other than for purchasing class upgrade tickets or tickets for routes that are not (fully) covered by the STP, there is actually no need to add your husband to your co-passengers list as the Swiss Travel Pass is your (and his) ticket for unlimited travel on the Swiss public transit network.

Here is how you add your husband as co-traveller:

https://community.sbb-tickets.cc/d/26418-how-can-i-save-the-info-of-swiss-half-fare-card/2

Kind regards,
Roland

Ckoochoosheawh14

Hi, Roland,
Thanks for your reply.
We have 15 days Swiss travel pass. I like the SBB app feature that once the pass is linked in SBB mobile I’m able to add my pass to apple wallet.
My mistake is adding co-passenger after STP purchase. The app doesn’t allow me to add STP to co-passenger. I do see both orders in my account but not in SBB app.
Is there a way to add the QR code from email to Apple wallet?

People talked about using apple wallet’s ’edit pass’ and ‘scan code’ but I don’t see ‘edit pass’ button even though I have multiple passes in my phone.
Thanks

RolandP

Hello Ckoochoosheawh14

I do see both orders in my account but not in SBB app.

Do you use the same username / passwort from the SBB website for the app login? If yes, you should see both passes. When purchased together, open yours and then you should able to swipe to the left to see the second pass.

You should even be able to add it to the Apple wallet right from the e-mail.

You cannot edit the pass in the app. Alternatively, you can take a screenshot from both QR-codes and save it as image in your photo gallery.

Kind regards,
Roland

Ckoochoosheawh14

Hi, Roland,

Yes I use the exact id/pwd in SBB app and SBB website to purchase Swiss travel passes.
Had I added co-passenger in SBB app first, then purchase pass then the pass will link to co-passenger perfectly, and I can add co-passenger pass to apple wallet. My mistake is I added co-passenger after I purchased passes.

You said “ You should even be able to add it to the Apple wallet right from the e-mail.”
Can you walk me through how you do it ?

Thanks.

Ckoochoosheawh14

I believe I found a solution.
Go into SBB app’s co-passenger’s ‘travel card’, the default is ‘no travel card’, change to ‘GA travel card’, first or second class, save it.
It must have forced it to update SBB database.
Today, we are surprised to find my husband’s pass appears. We are able to add to his Apple wallet successfully.
Please give it a try and I would love to know if it has solved your issue.