Point to Point ticket or Day Pass

Feexieghee34

Hi I purchased 2 Day Pass tickets for October through the app. I was looking at a journey between Interlaken and Montraeux. The day pass was the cheapest option so I selected that.
When I got the tickets it says it is a point to point ticket valid for the full day. Am able to use it beyond the point to point if not can I exchange it for a Day Pass

Danhiel

Hi Feexieghee34

Point-to-tickets are only valid between these two stations, but they are refundable. If you bought the tickets on sbb.ch or in the SBB Mobile app, read these instructions, otherwise contact the reseller:

https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html

Kind regards
Danhiel

RolandP

Hello Feexieghee34

Good day and welcome.

There is no confusion, it is all said on the ticket:

Point-to-point, single journey.

Thus, it is an one-way ticket, Interlaken to Montreux. Period.

You can cancel this ticket and repurchase the day pass. Hopefully you purchased the ticket as a registered user so the cancellation will be free of charge.

Kind regards,
Roland

Feexieghee34

Thank you all, yes I must have clicked the wrong link when purchasing. It was very easy to refund the point to point tickets and buy the day pass. I was surprised how flexible Sbb was and refund received immediately and in full.