During my visit to Switzerland, I had a very poor experience on the IC 5 train from Lausanne to Zurich on August 15, 2025. The train, which was scheduled for 14:34, was significantly delayed for over two hours.
The trouble started in Yverdon-les-Bains when the train operators announced a mechanical issue. We were then rerouted to a city bus, which also broke down on the highway.
It’s difficult to get compensated for the delay, even with a 262.00 chf ticket. My experience was a stark contrast to the reputation of Swiss precision and timely service.