Quannowhe98 I asked for a refund almost a month ago. I haven’t received any emails about that and in the sbb app the ride isn’t available to see anymore, even in the tab “expired”. There’s something wrong here.
Danhiel Hello Quannowhe98 This community is not intended to contact the SBB Customer Service, I suggest to submit a complaint here: https://sbb-tickets.cc/en/help-and-contact/customer-service/praise-comments/reklamation.html Kind regards Danhiel