Requsest to change valid date of saver day pass

Xoogixout87

Dear SBB Customer Service

I hope this messeage find you well.
I was scheduled to go on a business trip near Basel Airport next Friday. The company informed me of the schedule.

I booked a Saver Day pass ticket for a tour of Switzerland on the weekend.

Unfortunately, however, the company notified us of the schedule change.

I would like to change my ticket booked on September 21 to the 28th.

I ask for a positive answer from you.

RolandP

Hello Xoogixout87

This is not the SBB Customer Service, this is the SBB Community.

It is not possible to either cancel / refund / amend the validuty of a Saver Day Pass. This is one of the conditions in order to travel with a discounted Saver Day Pass. It was transparently displayed upon purchase.

You have to repurchase the Saver Day Pass for the new travel date, the current one is lost and goes on your company’s expense.

Kind regards,
Roland

Xoogixout87

RolandP
Thank you for your answer

RedBaron

Strange… with all my employers so far, the purchase of non-refundable tickets (or other travel arrangements without free cancellation until 1 day before travel ) was strictly prohibited by the expense department.
For a good reason, as seen in this ‘classic’ example.