refunded

I have refunded my ticket but the refund is going to a card that is no longer active. Can you please redirect it to my current account?

We do not handle any refunds. This is the SBB Community, this is not the SBB Customer Service.

No, this is not easily possible, for security reasons. Please call SBB +41 51 225 78 56 (24/7, waiting times may occur).

Kind regards,
Roland