Doinuessoiz25 Tram journey between Saint-Louis and Basel was automatically set to a day-ticket (CHF 11.20) and per app impossible to buy a single ticket (less than CHF 5). Where can I ask for a refund?
Danhiel Hello Doinuessoiz25 You can submit a complaint to ask why single tickets are not available in the app, but I don’t think that a refund will be possible due to this reason. https://sbb-tickets.cc/en/help-and-contact/customer-service/praise-comments/reklamation.html Kind regards Danhiel