Compensation for train cancellation

Cieweacho64

I recently wrote about how my train from Basel SBB to Paris was canceled, requiring me to take a replacement flight and having to stand the entire way. I’ve accessed the documents to apply for compensation. However, it says that in Korea, only SWIFT is used, not IBAN. What should I do?

Tafunge25

How did you pay the ticket itself? Possibly this method of payment could also work here
Otherwise, try to contact SBB directly (either via Chat or by calling the SBB Contact Center).