Swiss Pass renewal without me asking for renewal

andrei2020

I got 2 mails regarding a renewal of my SwissPass and validate my personal data, without me making anything. I have the new version of Swiss Pass since 3 and a half years ago.

Why do I have to renew my Swiss Pass? Is it normal? Thanks!

Danhiel

Hello andrei2020

Are you sure that these mails are from SBB? You can find more information about phishing here:

https://company.sbb-tickets.cc/en/company/responsibility/safety/information-security/malware-phishing.html

Kind regards
Danhiel

andrei2020

Hello Danhiel

Thanks for the reply. This was also my first thought. But it seems, they were sent from a recognized SBB email address. They redirect me also to the right Swiss Pass account, where I have to validate my personal data, and re-upload a new photo, which needs to be verified.

I didn’t get a deny after validating and uploading a photo, only a new reminder to verify my personal data, to allow SBB to re-emit my SwissPass. Pretty strange.