Dame ilijevski Please note that you are late every day, while if I am late even once, I am immediately given a penalty. I believe the same rules and fairness should apply to both sides.
RolandP Hello Dame ilijevski Please note, we are not the SBB. And no, you are not penalised for this wrong assumption 🙂 And yes, here we are giving the link to the SBBs contact form, it is free of charge: https://sbb-tickets.cc/en/help-and-contact/customer-service/praise-comments/reklamation.html Btw, a ticket does not include a punctual ride yet a safe ride to your destination on its date of validity. Kind regards, Roland
RedBaron Dame ilijevski No I’m not. And I’d get penalized e.g. by my employer if being late because of missing a train. You are discussing with other passengers in this public Internet forum.