Pauyeelaish10 Greetings, I just bought a ticket to Basel EuroAir port. I wanted to buy a ticket for my friend and I accidentally bought it on my name. Is there any chance to cancel that ticket so i can buy a new one? Thank you Paulina
RolandP Hello Pauyeelaish10 If the ticket is a regular point-to-point ticket or a Supersaver Flex ticket, in both cases valid for tomorrow or any time later, you can cancel it again. If this was purchased with your customer account, it is done free of charge. When you have purchased it as a customer, you have to pay a cancellation fee of CHF 10. https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/ticket-refunds.html Kind regards, Roland