Zigatagh24 I have a first class ticket from Lugano to Milan on 1 June 12:02 valid 4 hours. I need to change it to valid as from 9:02. If not possible, am I entitled to full refund before I rebook ?
Danhiel Hello Zigatagh24 Yes, such tickets are refundable, but a fee may apply if you purchased it as a guest. An exchange is impossible. You will find more information here: https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/tickets-switzerland.html Kind regards Danhiel