Refund tickets

Hello,

My train journey was cancelled due to the strike, and I need to submit documents regarding my refund request.

I do not have the possibility to call by phone, visit a ticket office, or use the app.

Please provide the email address where I can send my refund request and supporting documents.

Thank you.

This not the customer service… Any support given here is based on volunteer work.

Please use the contact form made for this purpose:

Kind regards,
Roland