Danhiel Hello Coonneeli13 If you bought the pass from SBB, you can call this number: +41 51 225 78 56 (24/7, waiting times may occur). Otherwise, contact the vendor of the pass. Kind regards Danhiel
RolandP Hi Coonneeli13 Good day… If purchased from SBB: You can cancel the Swiss Travel Pass (fee CHF 10 per cancellation request) and repurchase the Swiss Travel Pass Flex. https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation/refund-form.html?stepId=3.1 I, personally, think the Swiss Travel Pass Flex is not useful unless you purchase the 15-days version. Kind regards, Roland