Jaikoonoach87 I just purchased a ticket that I thought was the same as there one I viewed and verified. How can I change my ticket to that one?
Danhiel Hello Jaikoonoach87 You can find more information here: https://sbb-tickets.cc/en/help-and-contact/refunds-compensation/refunds-compensation.html Please note that not all tickets are exchangeable or refundable. Kind regards Danhiel
Jaikoonoach87 Thank you for the reply. The ticket I would like to change to is on the same day, to same destination, just leaves 30 minutes earlier with no stops
Danhiel Bonjour Jaikoonoach87 It depends on the type of the ticket. Without this information, it is impossible to give an answer. You will find the different options in the above link. This community is not the SBB customer service and we have no access to your personal data. If you don’t find the answer, please contact SBB by phone or chat, see at the bottom of this page: https://sbb-tickets.cc/en/help-and-contact.html
Krist If it is a normal ticket you do not need to do anything, as you can use it on any service on the route you selected during the whole day it is valid.