Wrong year of birth for child

Lolaihue67

I’ve bought a “Day Pass Children” but discovered that I wrote the wrong year of birth for my child. I’ve written 2017 - the correct year is 2015. The ticket says it is valid for a child between 6 and 16 years old, so the ticket is still valid for my child, but should I change it? And if so, what do I do? I don’t live in Switzerland but I’m coming as a tourist next month.

Tafunge25

Hello Lolaihue67
If all other data for the child is correct, I do not think that there will be a problem. In Switzerland, you can almost never ‘modify’ an existing ticket, but you can oftentimes easily cancel it and get a new one. My recommondation: Just exchange it to be sure. There is no disadvantage or cost to do so.
As the date of validity has not yet arrived, you should be able to cancel it online (there is a link in the confirmation e-mail) on your own and get a full refund so that you can buy a new one with the correct information. This might be needed when travelling on lines where the age boundaries are set differently (for example lines crossing the national borders or mountain rack railways).