carolfusteroa I used the easy ride as always and when the control passed, I tried to show my QR CODE and it didn’t appear. I closed the app and tried to slide the button an error message with ER-9501 appeared. What does that mean?
RolandP Hi carolfusteroa On this platform, we cannot do much for you. Please, contact the EasyRide support as only they can track down your journey history: sbb.feedback@fairtiq.com You may find more information about the use of EasyRide here: Help with EasyRide | SBB help & contact Best regards, Roland