ycchan Hi SBB, my credit card has been charged twice for buying a ticket. I have bought 3 tickets in total (all same price), but there were 4 charges billed to my credit card. They are not pending charges, they are already finalized.
RolandP Hi ycchan We are sorry to hear that. Unfortunately, we cannot solve the issue on this platform. Kindly get in touch with the SBB Contact Center as we cannot help here (this is not an official support channel by SBB): Ticket purchase complaint | SBB help & contact Best regards, Roland