### I bought the SwissPass via SBB website. The payment failed but the money has been deducted! I bought the SwissPass via SBB website. The payment failed but the money has been deducted! How can I get my money back.

@"rsharma_champ"#p17352 [Payment succeeded but ticket not booked](https://community.sbb-tickets.cc/t5/Swiss-Travel-Pass-travelcards/Payment-succeeded-but-ticket-not-booked/m-p/63270#U63270)